Check the Knowledgebase
Q: I can’t view my resource files.
A: Make sure you are signed in to your Android device’s Google account, as the application uses Google Docs to display non-native documents such as Word or PowerPoint files.
Q: None of the View Image links work.
A: Please be sure to click on the icon to the left of the View Image text
Q: I don’t see all of my credentials/resources listed.
A: The credentials, resources, and notifications pages have a vertical scroll function. Just swipe upward to scroll through the rest of your credentials, resources, and notifications.